NC Foundation Guide

Privacy

Privacy Policy

How North Carolina Foundation Guide may collect, use, protect, and handle homeowner information submitted through contact forms, tools, analytics, and lead workflows.

Plain-language summary

  • The site should collect only practical information needed to respond to a homeowner request, improve the site, prevent misuse, and support transparent lead handling.
  • This page is written for homeowner clarity and should be reviewed before final launch.
  • Website guidance does not replace qualified local review.

Trust page

Information the site may collect

Most information is collected only when a homeowner chooses to submit it.

Name, phone number, email address, ZIP code, city, and basic contact preferences.

Foundation concern details such as cracks, water, floor slope, wall movement, crawl-space support concerns, timing, and notes.

Optional photos, documents, inspection notes, or estimate details if those upload fields are added later.

Tool selections, page visits, referring pages, browser/device details, approximate location, and basic analytics events.

Security, spam-prevention, consent, and form-submission records.

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How information may be used

Information should be used in ways that match the homeowner's request.

Respond to contact requests and organize the submitted foundation concern.

Improve page content, navigation, tools, local guides, and lead workflows.

Measure which pages and calls to action are useful.

Prevent spam, fraud, abuse, security incidents, or unauthorized form use.

Share information with a contractor or service provider only when that workflow is clearly disclosed and appropriate consent is obtained.

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Homeowner choices and data handling

Privacy expectations should be clear before someone submits a form.

Do not submit contact information if you do not want to be contacted.

Ask for correction or deletion of submitted information where applicable.

Use browser settings to limit cookies or tracking technologies.

Avoid uploading sensitive documents unless the site clearly asks for them and explains how they will be used.

Final privacy language should be reviewed by qualified legal counsel before launch.

Related pages

Trust and safety pages

These pages explain the site's editorial standards, safety boundaries, privacy expectations, and homeowner protections.

FAQ

Common questions

Short answers about what this page means for homeowners.

Does this site sell homeowner information?

The site should not sell homeowner contact information. If lead sharing, contractor routing, advertising, or referral compensation is added later, that relationship should be disclosed before information is submitted.

Is this final legal language?

No. This is plain-language privacy content for launch planning. A qualified attorney should review the final policy for the actual business practices, tools, analytics, and lead process.

Sources

References and review date

These references support privacy, disclosure, consumer-protection, and trust-boundary language. They do not replace legal review.